Our goal is to eliminate some of the stress in renting out your property, while ensuring you reap the benefits you desire. We provide a competitive rental price analysis which combines market data with our professional knowledge to give you the most competitive and accurate pricing for your investment.
One of the biggest concerns from owners about the Property Management industry is the lack of communication. That’s why we train all of our managers and leasing agents to communicate often and in detail. When you work with us, you will receive a primary point of contact for all your questions and concerns.
Better screening process = Better Tenants! Because of our application tools and extensive resources – we can screen more tenants, and with more filters. We often have a waiting list of potential renters and get more qualified tenants in your home.
We are committed to managing your property as if it were our own. We value quality and detailed care when it comes to our properties. Our Happiness Guarantee gives you the peace of mind you deserve - if you are not happy, cancel at any time with no penalties.
The majority of potential tenants search for properties online, therefore, it is vital to showcase the home by marketing the property with quality photos and detailed descriptions. We offer image and video services that can highlight the best features of your property so it rents quickly!
We are constantly educating ourselves and investing in the latest technology to manage our processes most efficiently. We use state-of the art technology for owner and tenant portals that allows us to provide information and assistance both during and after our core business hours.
| SR Only | TERRA RESIDENTIAL CLASSIC LEASING & MANAGEMENT PACKAGE |
|---|---|
| Leasing Fee | 100%of one month's rent and charged at move in |
| Management Fee | 10% Per Monthonly charged on rent we successfully collect |
| Initial Set Up Fee | No |
| PROPERTY MARKETING | |
| Custom Rental Analysis | ✔ |
| Pre-Leasing Property Evaluation | ✔ |
| High-Quality Property Photos | $100 |
| Premium Marketing Package | ✔ |
| Video Virtual Tour | ✔ |
| Live Agent Phone Service | ✔ |
| 12 Point Applicant Screening Process | ✔ |
| Pet Screening | ✔ |
| Lease Preparation & Signing | ✔ |
| Move-in Property Evaluation | ✔ |
| Move-out Property Evaluation | ✔ |
| Tenant Welcome Gift | ✔ |
| MANAGEMENT SERVICES | |
| 24/7 Tenant Maintenance Service | ✔ |
| Maintenance Coordination | ✔ |
| Rehab or Insurance Claim Coordination | 10% of Cost |
| Lease Enforcement | ✔ |
| Annual Occupied Walk Through Survey | $99 |
| Eviction Services | ✔ |
| Lease Renewal Process | 20% of one Month Rent |
| Reconcile Security Deposit after Move Out | ✔ |
| HOA Point of Contact | ✔ |
| HOA Payments | ✔ |
| Property Tax Escrow and Payments | $100 per year |
| FINANCIAL REPORTING | |
| Rent Collection | ✔ |
| Monthly Reporting | ✔ |
| ACH Owner Payments | ✔ |
| Year-End Tax Statement | ✔ |
| GUARANTEES | |
| No rent collected, no management fee Guarantee | ✔ |
| Monthly Statements uploaded on time Guarantee | ✔ |
| Communications on rent collection status Guarantee | ✔ |
| Monthly funds transferred on time Guarantee | ✔ |
| Emergency Maintenance 24/7 to protect your property Guarantee | ✔ |
| One point of contact for all about your property Guarantee | ✔ |
| Pet Damage Guarantee on Tenants we Placed | |
| Tenant Placement Guarantee | |
| Eviction Guarantee on Tenants we Placed | |
| Legal Compliance Guarantee | ✔ |
| MORE + | |
Marketing is key to successful rentals. We provide an expert market analysis for each property we manage to maximize return.
We conduct extensive screening on all tenants and handle every aspect of getting your investment rented in the shortest time possible.
We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account.
We conduct inspections upon move-in and move-out and ensure all maintenance issues are addressed in a timely manner.
With our detailed financial reporting tools and online owner portal, it's never been easier to keep tabs on your investment.
In the unfortunate event that a tenant needs to be evicted from your rental, we will re-rent the property promptly.
We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.
With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move in inspection...all before we get paid anything.
Our leasing guarantee states that if a tenant we place does not fulfill at least 10 months of a lease term, we will find you a new tenant for free.
If we are unable to lease your home in 30 days or less we will give you ONE month of management free!
For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers.
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